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Shipping and Handling Information

We ship primarily with Canada post for all orders National and abroad.On some occasions we will use UPS or Fedex.

  • We rely on our customers to provide accurate shipping information. We are not responsible for delayed, mis-delivered, or returned orders due to incomplete or inaccurate info.
  • We are not responsible for any brokerage fees or custom delays.
  • For all orders especially; US and International please ensure you provide us ample time to create the costume and allow extra time for delivery to ensure your costume arrives for your due date

Packaging

  • All orders are shipped and packed with care with tissue wrapping in boxes.
  • Tutus will be inside out and rolled to protect the net and may require some steaming on arrival
  • Please contact us if you want to know how to steam the tutu properly
  • When possible all pieces of a costume will be in one box all individually wrapped

Returns

  • If your costume arrives and does not fit properly we will be happy to have it returned for the necessary adjustments