Shipping and Handling Information
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We ship primarily with Canada post for all orders National and abroad.On some occasions we will use UPS or Fedex.
- We rely on our customers to provide accurate shipping information. We are not responsible for delayed, mis-delivered, or returned orders due to incomplete or inaccurate info.
- We are not responsible for any brokerage fees or custom delays.
- For all orders especially; US and International please ensure you provide us ample time to create the costume and allow extra time for delivery to ensure your costume arrives for your due date
- All orders are shipped and packed with care with tissue wrapping in boxes.
- Tutus will be inside out and rolled to protect the net and may require some steaming on arrival
- Please contact us if you want to know how to steam the tutu properly
- When possible all pieces of a costume will be in one box all individually wrapped
- If your costume arrives and does not fit properly we will be happy to have it returned for the necessary adjustments