Shipping and Handling Information

We ship primarily with Canada post for all orders National and abroad.On some occasions we will use UPS or Fedex.

• We rely on our customers to provide accurate shipping information. We are not responsible for delayed, mis-delivered, or returned orders due to incomplete or inaccurate info.
• We are not responsible for any brokerage fees or custom delays.
• For all orders especially; US and International please ensure you provide us ample time to create the costume and allow extra time for delivery to ensure your costume arrives for your due date

Packaging

• All orders are shipped and packed with care with tissue wrapping in boxes.
• Tutus will be inside out and rolled to protect the net and may require some steaming on arrival
• Please contact us if you want to know how to steam the tutu properly
• When possible all pieces of a costume will be in one box all individually wrapped

Returns

• If your costume arrives and does not fit properly we will be happy to have it returned for the necessary adjustments